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New Features
 
RemoteCall 5.0 includes all the award-winning features of RemoteCall 4.0,
plus several others that make it truly extraordinary.
RemoteCall's powerful features allow support representatives to deliver the most efficient service possible.
Whether it's a PC around the corner or a Mac around the world - RemoteCall can connect, diagnose and solve the problem easily.
 
 
Instant Web-Based Chat
Get connected with your customers right away with no need for ActiveX or exe files.
Canned Messages
Instantly send greetings and pre-typed messages
to your customers saving time and effort.
Session Transfers
Transfer support sessions to other support representatives to offer a one call resolution.
Video/Voice Chat
Chat live with your customers using our video and voice chatting features.
Login as Administrator
Login with Administrative credentials while connected to a limited user account.
Drag & Drop File Transfers
Seamless 2-way drag & drop file transfers makes sending and receiving files a breeze.
Send Ctrl+Alt+Del
Send a Ctrl+Alt+Del command to the customer's PC.
Whiteboard
Use the Whiteboard applet to better collaborate and communicate with your customers.
Online File Storage
Store commonly used files such as drivers and patches online to instantly send to customers.
  VRVD 5.0 more    
RSUPPORT's proprietary remote video driver designed to maximize performance and response.
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