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RemoteCall 5.0 is a web-hosted remote support solution
that gives support representatives powerful diagnostic tools and full administrative
control of a customer PC regardless of location. RemoteCall is widely used by IT
helpdesks and support professionals to provide on-demand remote support to customers
around the world.
Simply connect and gain control of any internet-enabled PC in
seconds. Starting with instant web chat, there’s no need for pre-installed
software or ActiveX controls. Furthermore, the newly developed RSUPPORT VRVD 5.0
engine allows for extremely responsive control and flawless media playback that
will amaze customers.
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RemoteCall is also used as a collaboration tool that
allows organizations to extend their reach, reduce travel costs, simplify training
and offer superior customer service. Keep in mind, this can only be done with the
consent of the customer PC user, and can be stopped at anytime. Plus, each and every
session is kept safe with SSL + AES encryption.
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