|
|
 Security
|
|
|
|
|
|
|
|
RemoteSales keeps presentations and meetings 100% confidential. |
|
|
|
RemoteSales offers you the most secure way to connect and interact with your customers from anywhere in the world. Each and every session is fully encrypted and allows you to comply with today's strict security requirements and guidlines.
|
|
|
|
RemoteSales includes the following security features : |
|
|
|
|
|
SSL/AES encryption |
|
|
All remote support sessions are fully encrypted to meet financial and military standards. |
|
|
|
|
|
|
|
|
No Pre-Installed Software
|
|
|
Nothing needs to be installed on the customer’s computer prior to a remote presentation. |
|
|
|
No ActiveX Controls
|
|
|
RemoteSales does not use any ActiveX controls in the connection process.
|
|
|
|
Mandatory Customer Authorization
|
|
|
All support sessions and control features must be authorized by the customer. |
|
|
|
Remote Control Notification
|
|
|
Notifies the customer or representative of screen-sharing and remote control during a session.
|
|
|
|
Application Sharing
|
|
|
Allow remote users to block applications on their desktop, allowing the representative to see only individual applications.
|
|
|
|
Suspend Screen-Sharing and Control at Any Time
|
|
|
The representative or customer can take suspend control of their desktop at any time.
|
|
|
|
Zero footprint Post-Session
|
|
|
No control or session files will be left on the customer’s computer after the remote presentation has ended.
|
|
|
|
E-mail Invitations
|
|
|
You can e-mail your presentation invitation to your customer, insuring you are connecting with the right person.
|
|
|
|
Automatic Updates
|
|
|
RemoteSales automatically updates itself every time it is run.
|
|
|
|
Session Summary
|
|
|
Displays a summary of the support session to the customer, detailing representative information and session details.
|
|
|
|
|
|
|
|
|
|
|
Administration Center
|
|
|
Manage all remote sessions, logs, and permission settings from a centralized location. |
|
|
|
Presentation Recording and Logging
|
|
|
Record each presentation to disk for review and auditing purposes.
|
|
|
|
Access Restrictions
|
|
|
Restrict login access to RemoteSales by IP and MAC address.
|
|
|
|